About Us
cadpoint|direct is completely dedicated to supplying the very best CAD solutions at competitive prices.
Cadpoint Limited
34 Wellington Business Park
Dukes Ride
Crowthorne
Berkshire
RG45 6LS
If you have any suggestions or comments please contact us using the link to the left, or telephone our sales department on +44 (0) 1344 751300 or fax to +44 (0) 1344 779700
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on the "Checkout" button and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payments, please note that there is a 1.75% surcharge applied on orders over £500.00 excluding V.A.T.. We will contact you to confirm payment details prior to actioning your order.
We accept Visa, Mastercard, Switch, Solo and Visa Delta cards. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may also send your credit card information via phone, fax, snail mail or over the Internet.
PLEASE NOTE: being a UK registered Autodesk authorised dealer, we cannot supply Autodesk software outside the UK.
Shipping And Handling The prices shown within the catalogue exclude shipping; there is a single charge of £12.00 per complete order. Please note that certain items such as plotters require certain delivery specifications and delivery tends to cost more due to the size of the item(s). Delivery prices are to mainland UK.
Due to warranty issues, we cannot supply goods outside of the UK.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 1-2 business days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Please note; once an order has been placed and confirmed, the goods will ship to you. If an order is subsequently cancelled within a respectable amount of time for no reason other than a 'change of mind', we will cancel the order with no penalties to you. Each case will be reviewed individually; this does not effect your statutory rights.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. We do not accept orders for shipment outside of the UK..
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. WE GUARANTEE THAT YOUR CREDIT CARD TRANSACTIONS ARE TOTALLY SAFE!
Guarantee We guarantee your satisfaction, with both our products and our service. All goods supplied are brand new, with full manufacturers warranty; these can often be extended for a nominal fee. Full details on request. Purchased software has the option of technical support where offered, you have the option to extend this support annually if you so require; full details on request. Example cost for annual telephone support on AutoCAD would be £445.50 + VAT, which accomodates 1 to 3 users.
Reaching Us If you need to reach us, please email us on sales@cadpointdirect.co.uk, alternatively you can call our Sales department on 01344 751300 (International +44>) or fax us on 01344 779700.
Returns Policy If goods are damaged in transit, they will be replaced with new goods. If you open or install any software, we CANNOT accept the software back. We CANNOT accept returned goods due to 'a change of mind', unless faulty where we will require you to refer to your warranty. All return requests must be submitted to Cadpoint in writing within 30 days of purchase. This does not affect your statutory rights.
Remittance Terms We will always contact you to confirm the remittance terms prior to finalizing your order.
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